Latest News - COVID Clinics, prescription requests, staff shortages and training

Covid Clinic and Other Information





 28th Nov 2022


Dear Patients 

We are currently experiencing issues with our computer systems and this is affecting our ability to answer calls or book appointments. We will keep you updated but please be assured we are working to resolve this issue as quickly as possible.

We apologise for the inconvenience and thank you for your patience.

CMC Team

EDIT 11.00

All systems are now back up and running. We will take longer than usual to get through the backlog of calls so please be patient with our Reception team as they will be doing the best they possibly can to answer queries and book patients. 



We have provisonally set dates for our joint flu and covid clinics. HOWEVER WE  HAVE NOW BEEN AVISED THAT THE COVID VACINES WILL NOT NOW BE AVAILABLE IN TIME FOR THE FIRST DATE. We will need to delay our start to the flu and covid campaign and will publish the new dates as soon as we have them 

We are required to offer these vaccinations in cohort order with Care Homes and over 80's first, so it will be several weeks before we can move onto the next age groups.

We will contact patients when these clinics are opened for booking - Please do not ring us until we advise you that the clinics are open.


We are not expecting any furthr deliveries of Covid vaccines until the Autumn



Prescription Requests

Please note that due to continues staff shortages our turnaround for prescription requests remains at  72 hours (3 working days).

Green Impact Statement

Clevedon Medical Centre is joining the Green Impact Scheme.



We are currently facing a climate emergency which is not only going to have a huge impact on our planet, but also on our health.

All of us here at Clevedon Medical Centre feel it is important to make sure we are doing everything we can to become a more sustainable practice.

We have two main aims -

1) To help everyone registered with us to be as healthy as possible - so they can reduce their own carbon footprint.

2) Reduce our own carbon footprint and impact on the environment.


We are now part of the Green Impact Scheme and have started work on several projects to improve our green credentials. We are working hard to ensure this will not impact the care we provide and look forward to working with our patients to become a greener, more sustainable practice.


Environmentally Friendly Inhaler Project


As part of our new Green Impact Scheme membership we have started work on some projects to reduce our carbon footprint.


The first, and one of the most important, projects is a move towards more environmentally friendly inhalers.


Inhalers are used for people with breathing conditions, such as asthma or COPD. You may have an inhaler yourself or know someone who does.

Some of these inhalers have a high level of greenhouse gases (which are not harmful to humans), but are bad for the environment.


So our team is looking at where we can change these inhalers to those that have lower levels of greenhouse gases and actually a lot of these might work better for you.

Our number one priority is looking after our patients so we will only change inhalers to ones that we know are as good (and in some cases even better) than the ones you have been using. If you are worried about these changes then please contact the surgery to discuss your concerns.

Staff shortages

Staff shortages - August 2022

We have managed to recruit some excellent new members to our team in recent weeks. However it takes at least 4 months to train a member of the reception team and so for the next few months these new members of the team will be going through an extensive training programme.   

We would ask patients to please be patient with these new staff members in the coming months as they seek to learn the many policies and procedures they are required to follow.